Technical issues can happen, but here are some basic troubleshooting steps that might help:
App
• Close the app, then try logging out and back in.
• Turn off the phone and turn it back on.
• Delete or reinstall the app.
Web
• Try switching to a different browser
• Try a mobile network or other wifi
If this doesn’t resolve the issue, our support team is here to help! Please fill out the form with as much detail as possible. Helpful information includes:
1. The page you were on before the error occurred.
2. Whether you were logged in.
3. Your browser and its version.
4. A screenshot of the error message.
We’ll do our best to assist you as quickly as possible!